Dear Bank of America,
I am a loyal customer of Bank of America. I am very aware of the superb reputation of Bank of America and I am honored to choose Bank of America as my financial partner. As you said, I am sure that I will be treated at all times with the highest courtesy and respect, and I also expect to be provided with professional services so as to achieve my financial goals.
However, several days ago, I had an unpleasant experience in your bank. On Sep.15, I went to Bank of America which located in 775 Commonwealth Ave. I wanted to withdrawal $14500 from my China Construction Bank card and then deposit them into my BoA card for my tuition. The bank staff warmly received me and asked me whether my CCB card had an upper limit for daily withdrawal. I responded that I could not remember the upper limit but they could check it out on the banking system.
Several minutes later, when I was wondering whether CCB had a daily upper limit and whether I needed to pay for an extra fee for this transaction, the bank staff gave my CCB and BoA card back to me and told me everything is fine. I was all set! I was glad to hear that and then left.
Unfortunately, several days later, when I consumed in CVS by using my CCB card, the banking system showed that my card had been frozen! Can you imagine how embarrassed I was at that moment? I am not used to use cash. Thus, I had to put all items I bought right now back into the shelves.
When I came back home, I dialed to China Construction Bank and interrogated what had happened to my card. To my surprise, the staff of CCB responded that my upper limit for daily withdrawal is $10000 only, the extra money withdrawal by BoA was unwarranted. If I wanted to unfreeze my card, I needed to ask BoA for a certificate of pre-authorization and faxed it to CCB. Even so, because of BoA’s violation operation, my CCB card will be forbidden from withdrawal in six months. What I can do is consume only!
As a bank with a great reputation, I can’t believe BoA’s staff had made such a stupid mistake, which led to a serious consequence to your loyal consumer. I am very disappointed.
Fortunately, the staff of CCB told me that there exists a way to active my card. CCB’s headquarters in Beijing will process my requirement and permit my continuing withdrawal as long as BoA certificate the violation operation is not cardholder’s intentional conduct but an incorrect manipulation of BoA’s staff.
So could you do me a favor to fax a certification to China Construction Bank? I am looking forward to your response. It’s very important to me! Please contact me with any questions that you may have in the process. Thank you for your attention!
Sincerely,
Junhua Huang
2009年9月29日星期二
stand with Governor's action to Hyatt
Recently, the Governor of Massachusetts threatens a boycott to a privacy company. It is very rare in the United States previously and has caused huge social repercussions immediately. We can’t ignore the fact that there exists a fierce controversy over this issue. People from different ranks of society can hardly reach an absolute consensus on this.
For my part, my view will certainly identical with the Governor’s approach: direct employees to boycott Hyatt hotels unless they make an explicit explanation for replacing the former housekeepers with $8-an-hour employees from Hospitality Staffing Solutions. And my analysis will be well grounded with the following sound reasons.
First, no one can fail to take into account the fact that government action is an important tool for responding to harmful and unethical business practices. Although it should not be the primary means of protecting employees’ legal rights, it plays an important role under certain circumstances. For instance, in Hyatt event, almost 100 housekeepers have been treated unfairly and many of them sobbed to government their experiences of cheated. The government should take measures to probe deeply into the event, protecting housekeepers’ legitimate rights and interests.
Second, the core ideology for a business should be honesty. Dishonesty and unethical behaviors will bring a business to its knees, shattering the trust of its employees and ruining its reputation with public. Hyatt’s cheating action and statement ought to be strictly punished by law. And government should help those laid-off housekeepers retrieve their legitimate rights and interests.
Third, under the current economic challenges, government should discourage some negative business behaviors such as companies fail to envision the long-term implications of their behaviors for themselves. For example, in order to cut operating costs, the Hyatt replaces nearly 100 housekeepers with lower-wage worker from a Georgia staffing firm, failing to see future implications: the reduction of social trust, the strike of employees, the government sanctions and so on.
Undoubtedly, regardless of many benefits mentioned above, we cannot lose sight of some areas requiring attention in the process. One great thing is avoiding the questioning of show of support for the housekeepers. Governor should take some practical and effectual measures to help laid-off employees immediately. Another point worth mentioning is that government should control the extent of intervene, to avoid influencing company’s daily operations.
In my point of view, the Hyatt need to make an apology to public and fired workers, thereby saving the image of the company. Due to the fact 1,400 state positions have been eliminated since last October through layoffs, attrition, and other reductions, Hyatt have obligation to rehire the staff, reducing the burden for the government.
On the other hand, the government could further investigate the actual operation situation of Hyatt and fund the enterprise as the state revenue permits, finally figure out a rational balance between government and Hyatt.
For my part, my view will certainly identical with the Governor’s approach: direct employees to boycott Hyatt hotels unless they make an explicit explanation for replacing the former housekeepers with $8-an-hour employees from Hospitality Staffing Solutions. And my analysis will be well grounded with the following sound reasons.
First, no one can fail to take into account the fact that government action is an important tool for responding to harmful and unethical business practices. Although it should not be the primary means of protecting employees’ legal rights, it plays an important role under certain circumstances. For instance, in Hyatt event, almost 100 housekeepers have been treated unfairly and many of them sobbed to government their experiences of cheated. The government should take measures to probe deeply into the event, protecting housekeepers’ legitimate rights and interests.
Second, the core ideology for a business should be honesty. Dishonesty and unethical behaviors will bring a business to its knees, shattering the trust of its employees and ruining its reputation with public. Hyatt’s cheating action and statement ought to be strictly punished by law. And government should help those laid-off housekeepers retrieve their legitimate rights and interests.
Third, under the current economic challenges, government should discourage some negative business behaviors such as companies fail to envision the long-term implications of their behaviors for themselves. For example, in order to cut operating costs, the Hyatt replaces nearly 100 housekeepers with lower-wage worker from a Georgia staffing firm, failing to see future implications: the reduction of social trust, the strike of employees, the government sanctions and so on.
Undoubtedly, regardless of many benefits mentioned above, we cannot lose sight of some areas requiring attention in the process. One great thing is avoiding the questioning of show of support for the housekeepers. Governor should take some practical and effectual measures to help laid-off employees immediately. Another point worth mentioning is that government should control the extent of intervene, to avoid influencing company’s daily operations.
In my point of view, the Hyatt need to make an apology to public and fired workers, thereby saving the image of the company. Due to the fact 1,400 state positions have been eliminated since last October through layoffs, attrition, and other reductions, Hyatt have obligation to rehire the staff, reducing the burden for the government.
On the other hand, the government could further investigate the actual operation situation of Hyatt and fund the enterprise as the state revenue permits, finally figure out a rational balance between government and Hyatt.
2009年9月22日星期二
weekend business
In the weekend business, first, the host invites two economists to talk about some hot focuses in the markets and economy. Economist Jack starts by stating that the Dow-Jones Index has kept going higher since March 2009 and is closed to 10000. He puts forwards the idea that compared with last winter, the US economy has recovered a lot since many measures such as production, industrial output getting a lot of better. In the meanwhile, Economist Fraud reminds that since this recession evoked by finance crisis is much worse than 1980s, it is a long way to thoroughly overcome the finance crisis. One institution predicts a 5% GDP growing in the coming up quarter of next year. It is a distinct signal of economic recovery. Besides, talking of the gold, Jack insists that the price of gold will be come back down before long just as oil price last year which skip back from 245 to 33.
In the second section, the host broadcasts several headlines of this week. For instance, President Obama came to Wall Street to encourage investors and financial institutions. He said he would push for adoption of tough financial regulation this year and asked Wall Street executives to coordinate with this act. Another important headline is US and China trade dispute. US imposed a 35% tire tax on Chinese tire since US thought China had dumped tires in US. China meanwhile announced an entire dumping investigation into American chicken exports.
In the third part, host invites an expert to talking about the shareholder protests. She says there has been talking quite a while changing the rules regarding shareholders’ voting. Modal society requires shareholders involve exact professional management skills and know how to run a company.
In the fourth and fifth part, two professional persons talk about GM’s revive and Amazon's growth and prosperity respectively. I am most impressed by how Amazon getting large and how it is competing with those retail bookstores.
In the last section, the host broadcasts several pieces of concernful news in the coming week. For instance, the G-20 conference will be held on in Pittsburgh on Sep22, 23. The Federal Reserve Policy Committee will make another decision on the short term interest on Wednesday. They expect to keep the interest at zero and they also be issuing a statement on the financial situation and economy.
In the second section, the host broadcasts several headlines of this week. For instance, President Obama came to Wall Street to encourage investors and financial institutions. He said he would push for adoption of tough financial regulation this year and asked Wall Street executives to coordinate with this act. Another important headline is US and China trade dispute. US imposed a 35% tire tax on Chinese tire since US thought China had dumped tires in US. China meanwhile announced an entire dumping investigation into American chicken exports.
In the third part, host invites an expert to talking about the shareholder protests. She says there has been talking quite a while changing the rules regarding shareholders’ voting. Modal society requires shareholders involve exact professional management skills and know how to run a company.
In the fourth and fifth part, two professional persons talk about GM’s revive and Amazon's growth and prosperity respectively. I am most impressed by how Amazon getting large and how it is competing with those retail bookstores.
In the last section, the host broadcasts several pieces of concernful news in the coming week. For instance, the G-20 conference will be held on in Pittsburgh on Sep22, 23. The Federal Reserve Policy Committee will make another decision on the short term interest on Wednesday. They expect to keep the interest at zero and they also be issuing a statement on the financial situation and economy.
2009年9月21日星期一
The importance of environmental protection
Environmental protection is an increasingly pressing issue all over the world. Ozone depletion, green house effect, global climate changes or global warming, etc, are the main issues in environment. Recent years, many countries and various organizations have paid more attention into environmental protection. Some pacts and protocols have been delivered. A treaty about global environmental protection will be discussed by 192 nations in Copenhagen this December although it seems unpractical to complete a new bill within three months.
About environmental issue, we could not deny it is unrealistic to expect individual nations to make, independently, the sacrifices necessary to prevent environment changes. International leadership and worldwide cooperation are essential if we expect to protect the world for the future generations.
International leadership and worldwide cooperation have made great achievements in the protection of global environment. One of the best examples is OPEC. OPEC, the Organization of Petroleum Exporting Countries, is an international organization of eleven developing countries that are heavily depended on oil revenues as their main sources of income. Since oil revenues are vital to the economics development of these nations, they aim to bring stability and harmony to the oil market by adjusting their oil output to make sure a balance between supply and demand. In the long run, this stability and harmony help to cease the problem of over-refining and over utilization of precious oil energy.
Nevertheless, we can not ignore the fact that it is difficult to reach an absolutely conformity on many other environment problems. Every country will naturally consider their national interests first. For instance, Japan is a country naturally with nearly no energy resource, so it makes great effort to conserve energy for future generations. Therefore Japan once brought crude oil from other countries and buried it under the sea, giving rise to severe regional environmental pollution.
Thus as many medias and expects’ predictions, the new bill might not get done in the Copenhagen Conference. There are some things to be completed after that. I agree with the Mr. Steven’s point, “Copenhagen is not a "now or never" chance to scale back global greenhouse gas emissions”.
In addition, I strongly suggest the powers make their positions crystal to this bill. For instance, Obama Administration should urge Senate to set up legislation about climate and energy as soon as possible so that other nations will trust U.S promises. Some fast-developing countries such as China, India should actively participate in this climate negotiation. The responsibility for preventing environmental damage should be shared by all developed, developing and even disadvantaged countries.
In conclusion, my view will certainly identical with the Levi’s advocate that every country prepares proposals about the outline of emissions reduction and funding. In the meantime, supervision by the observer group is also necessary.
About environmental issue, we could not deny it is unrealistic to expect individual nations to make, independently, the sacrifices necessary to prevent environment changes. International leadership and worldwide cooperation are essential if we expect to protect the world for the future generations.
International leadership and worldwide cooperation have made great achievements in the protection of global environment. One of the best examples is OPEC. OPEC, the Organization of Petroleum Exporting Countries, is an international organization of eleven developing countries that are heavily depended on oil revenues as their main sources of income. Since oil revenues are vital to the economics development of these nations, they aim to bring stability and harmony to the oil market by adjusting their oil output to make sure a balance between supply and demand. In the long run, this stability and harmony help to cease the problem of over-refining and over utilization of precious oil energy.
Nevertheless, we can not ignore the fact that it is difficult to reach an absolutely conformity on many other environment problems. Every country will naturally consider their national interests first. For instance, Japan is a country naturally with nearly no energy resource, so it makes great effort to conserve energy for future generations. Therefore Japan once brought crude oil from other countries and buried it under the sea, giving rise to severe regional environmental pollution.
Thus as many medias and expects’ predictions, the new bill might not get done in the Copenhagen Conference. There are some things to be completed after that. I agree with the Mr. Steven’s point, “Copenhagen is not a "now or never" chance to scale back global greenhouse gas emissions”.
In addition, I strongly suggest the powers make their positions crystal to this bill. For instance, Obama Administration should urge Senate to set up legislation about climate and energy as soon as possible so that other nations will trust U.S promises. Some fast-developing countries such as China, India should actively participate in this climate negotiation. The responsibility for preventing environmental damage should be shared by all developed, developing and even disadvantaged countries.
In conclusion, my view will certainly identical with the Levi’s advocate that every country prepares proposals about the outline of emissions reduction and funding. In the meantime, supervision by the observer group is also necessary.
2009年9月15日星期二
Obama's lecture about the health-care reform
September 9, President Obama made a lecture about health-care reform to Congress. Past decades, almost every president has tried to call for health-care reform; however, they all met different challenges from all kinds of walks and failed. Recent years, because of the financial crisis, many middle-classes can’t get security and stable insurance on the job. Many other self-employed people can’t afford it since the insurance fee is too high to buy. In the meantime, many insurance companies deny to insurance for those people who previous illnesses or too risky to cover.
Under this situation, Obama and his group decide to begin health-care reform again. The three basic goals of this plan are: first, provide more stability and security to those who have health insurance. No Americans will worry about whether they will lose their insurances if they move, lose jobs or change their works. No institutions are permitted to change their coverage or their own doctors.
Second, provide insurance to those who don’t. Those Americans who don’t have health insurance will be able to get quality and affordable insurance since the government will create a new insurance exchange where health insurance at competitive prices. Besides, everyone who could afford this insurance is required to get insurance so that the public resources will not be wasted.
Third, it will slow the growth of health care costs for families, businesses and government. Through the reform, both private and public insurance companies will have to be self-sufficient and rely on the premium to prevent from excessive administrative costs, executive salaries and so on.
As to how to implement this plan, President Obama announced that no one dime will be added to deficits, even in the future. Most of this plan will be paid for by the savings within the existing health care system because it is full of waste and inefficiency currently. The rest of this plan will be collected from the drug and insurance companies.
In my point of view, the advantages of this plan far overweigh the defects. In the first place, those who have insurance right now will be protected by the policy. No one could arbitrarily drop employee’s coverage because of sick or else. Those people who don’t have insurance currently and can’t afford to lower-priced insurance right now will have the right and more choices to choose tax credits. All the people will have equal opportunities and all the individuals will be required to carry basic insurance. Besides, this plan will not add deficit. In fact, if slow the growth of health care costs by 0.1% a year, it will actually reduce the deficit by $4 trillion over the long term.
The only thing I worry about is that although Obama said the public insurance company won’t takeover the entire health care system, the Americans will not accept it. For Americans don’t like the mode used in British – the universal insurance by government. Nonetheless, I sill believe the health care reform is what the American people need right now.
Under this situation, Obama and his group decide to begin health-care reform again. The three basic goals of this plan are: first, provide more stability and security to those who have health insurance. No Americans will worry about whether they will lose their insurances if they move, lose jobs or change their works. No institutions are permitted to change their coverage or their own doctors.
Second, provide insurance to those who don’t. Those Americans who don’t have health insurance will be able to get quality and affordable insurance since the government will create a new insurance exchange where health insurance at competitive prices. Besides, everyone who could afford this insurance is required to get insurance so that the public resources will not be wasted.
Third, it will slow the growth of health care costs for families, businesses and government. Through the reform, both private and public insurance companies will have to be self-sufficient and rely on the premium to prevent from excessive administrative costs, executive salaries and so on.
As to how to implement this plan, President Obama announced that no one dime will be added to deficits, even in the future. Most of this plan will be paid for by the savings within the existing health care system because it is full of waste and inefficiency currently. The rest of this plan will be collected from the drug and insurance companies.
In my point of view, the advantages of this plan far overweigh the defects. In the first place, those who have insurance right now will be protected by the policy. No one could arbitrarily drop employee’s coverage because of sick or else. Those people who don’t have insurance currently and can’t afford to lower-priced insurance right now will have the right and more choices to choose tax credits. All the people will have equal opportunities and all the individuals will be required to carry basic insurance. Besides, this plan will not add deficit. In fact, if slow the growth of health care costs by 0.1% a year, it will actually reduce the deficit by $4 trillion over the long term.
The only thing I worry about is that although Obama said the public insurance company won’t takeover the entire health care system, the Americans will not accept it. For Americans don’t like the mode used in British – the universal insurance by government. Nonetheless, I sill believe the health care reform is what the American people need right now.
2009年9月14日星期一
Self introduction - Junhua Huang
My name is Junhua Huang and I come from China. I have been here for half a month. Actually, I like Boston very much, not only because of the long history of this city but also for the beautiful scenery of the harbor.
I was born in Hangzhou, a beautiful city in China and both of my parents have received the higher education. Thanks to the good environment, I have a passion for knowledge. During the four years’ studying of “Financial Engineering”, I have learnt lots of related courses such as Higher Mathematics, Probability, Linear Algebra and Investment. I do not only cultivated meticulous logical thought and strict analytical capability, but also use the mathematical model to study the basic operating law of capital market.
For the fun, I have to mention my hometown – Hangzhou. There is a famous lake named West Lake in this beautiful city. The lake has a very spectacular view with green hills as its background and with lots of tourist attractions around. One of my favorite places is a café bar right by the lake. It serves excellent coffee and it’s very quite. I am a regular there. Whenever I get free I’ll go and spend the whole afternoon there, reading a book, saying a novel. Few things are more comfortable than enjoying the leisure time in the coffee bar.
Besides, I also like to go to a park named NO.6 Park near West Lake. The park is blessed with a great view. Taking a walk in the park after dinner, enjoying the fantastic lake scenery and watching the bright moon, all of these help me relax and relieve the pressure from work and study.
In addition, I like swimming and watching NBA Games. Mentioned to strokes, I prefer to breaststroke. I don’t like swimming in the sea because it’s too salty and it contains chemical substances which are bad for healthy. Another big interest for me is watching the NBA Games. Undoubtedly, my favorite team is Dallas Mavericks. Why? Since Jason Kidd is my idol, I am his loyal fan. I like his persistence, tenacity, selfless and unity. 2001-02 and 2002-03 season, when I saw he led Nets into the NBA finals twice but failed, I cried. Presently, my only wish is the great man can win a championship ring in his brilliant career. After a summer of personnel adjustment, I do trust that the Mavericks will have a dulcet season.
It's me, a student who has great passion for studies and life. I really hope we can become good friends.
I was born in Hangzhou, a beautiful city in China and both of my parents have received the higher education. Thanks to the good environment, I have a passion for knowledge. During the four years’ studying of “Financial Engineering”, I have learnt lots of related courses such as Higher Mathematics, Probability, Linear Algebra and Investment. I do not only cultivated meticulous logical thought and strict analytical capability, but also use the mathematical model to study the basic operating law of capital market.
For the fun, I have to mention my hometown – Hangzhou. There is a famous lake named West Lake in this beautiful city. The lake has a very spectacular view with green hills as its background and with lots of tourist attractions around. One of my favorite places is a café bar right by the lake. It serves excellent coffee and it’s very quite. I am a regular there. Whenever I get free I’ll go and spend the whole afternoon there, reading a book, saying a novel. Few things are more comfortable than enjoying the leisure time in the coffee bar.
Besides, I also like to go to a park named NO.6 Park near West Lake. The park is blessed with a great view. Taking a walk in the park after dinner, enjoying the fantastic lake scenery and watching the bright moon, all of these help me relax and relieve the pressure from work and study.
In addition, I like swimming and watching NBA Games. Mentioned to strokes, I prefer to breaststroke. I don’t like swimming in the sea because it’s too salty and it contains chemical substances which are bad for healthy. Another big interest for me is watching the NBA Games. Undoubtedly, my favorite team is Dallas Mavericks. Why? Since Jason Kidd is my idol, I am his loyal fan. I like his persistence, tenacity, selfless and unity. 2001-02 and 2002-03 season, when I saw he led Nets into the NBA finals twice but failed, I cried. Presently, my only wish is the great man can win a championship ring in his brilliant career. After a summer of personnel adjustment, I do trust that the Mavericks will have a dulcet season.
It's me, a student who has great passion for studies and life. I really hope we can become good friends.
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